• Q:
    Are you hiring?
    • We may not always be hiring, however, we are always accepting resumes. If you are interested in applying, please follow this link http://bit.ly/TX811DPA to complete the FIT test and attach your resume.

  • Q:
    Who can use the advanced online ticket search feature?
    • Member companies with Texas811 only

  • Q:
    I have my ticket number; I just need a copy of it. How do I obtain a copy of my ticket?
    • Please be advised that if you have your ticket number, there still is a fee for a copy of a ticket and it may take up to 72 hours to release the copy. Please contact 972-231-5497 for pricing information.

  • Q:
    I have a question about the law.
    • Please visit damage prevention laws for all questions pertaining to the law. If you need additional assistance please email info@texas811.org and we will assist you as much as possible.

  • Q:
    Can anyone request a ticket search?
    • Information regarding the locate ticket will only be released to the individual representing the company that requested the ticket.

  • Q:
    What is a Ticket search?
    • A ticket search is used when a ticket number has been lost or misplaced. This only applies to a locate that has already been called in and a ticket number, or confirmation number has been received. It is the responsibility of the caller to retain the ticket number for future use.

Homeowner

When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.

Excavator

As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.

Utilities

Texas811 has more than 1,600 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.